|
We tie other community services into the software with keywords or associate them with physician specialties, patient symptoms, gender, etc. In this way, our search query will also allow us to introduce other opportunities such as special events, availability of healthcare programs, support group information, healthcare organization contacts, etc. in addition to physician referrals or class registrations.
The call representative is presented with an automatic screen "pop" of services for discussion that are associated with caller responses in the interview process.
|